The text below is just universal information considering the rescheduling/cancelation of the lessons.
There is no refund option if some of the pre-paid hours are not used.
You can reschedule/cancel up to 6 hours before a lesson free of charge.
After that, if you wish to cancel the lesson, you can, but you will be charged for the lesson.
If you are for some reason late for the lesson, do not worry since I am always here for the first 15 minutes! After that time I do leave the virtual classroom, but I am always here for the first 15 minutes.
If you are for some reason prevented from showing up for the scheduled lesson in those 15 minutes, the same rule mentioned above applies – you will be charged for the lesson.
Lastly, a lesson can mean just 1 hour, or it can mean 1.30 hours, 2 hours, etc – any previously agreed/scheduled block of time in one day is considered 1 lesson.